IT & Technology
Support for the computers, email, networks and systems your business runs on, remotely or on site.
Request IT SupportOne call. One team. Business sorted.
Your business needs one number to call.
Technology, compliance, security, connectivity and everyday business services, coordinated through one local team.
Based in Port Macquarie. Supporting businesses across the Mid North Coast and beyond.
Why we exist
Less time finding suppliers. More time running your business.
Running a business often means dealing with dozens of suppliers, contractors and service providers. Pathvia simplifies that.
From IT support and internet connectivity to secure shredding, workplace compliance, security systems and office projects, we help organise the services your business needs through one convenient point of contact.
Whether it is something planned or something that needs fixing quickly, start with Pathvia.
One Point of Contact
Stop searching for a different supplier every time something needs doing.
Local Support
Deal with a local business that understands other local businesses.
What we do
Ten service areas, one point of contact
Use Pathvia for one of these or all of them. Most clients start with a single job and keep calling because it is easier than finding someone new.
Internet & Connectivity
Business internet, temporary connectivity, Wi Fi and phone systems, coordinated end to end.
Get ConnectedSecurity & Site Technology
CCTV, solar and temporary site cameras, remote monitoring and smart access for business premises and worksites.
Security Solutions
Secure Document Destruction
240L secure bins, scheduled or one off collections, archive box destruction and Certificates of Destruction.
Book a Shredding ServiceCompliance & Workplace Services
Test and tag, fire and smoke alarm servicing, first aid supplies and the scheduling that keeps it all current.
Talk to PathviaFirst Aid & Workplace Training
Nationally recognised first aid and CPR, plus practical workplace training, delivered at a location of your choice.
Book TrainingOffice & Business Solutions
Office setups, relocations and technology fit outs, from cabling and screens to furniture and equipment sourcing.
Tell us what you needAI for Business
Practical help working out where AI actually saves your business time, setting it up safely, and training the team to use it.
Talk About AI
Transport & Logistics
A commercial van with a driver for local business transport, pickups, deliveries and equipment moves.
Request Van & DriverDigital & Business Services
Websites, domains, business email, CRM setup, software and the process work that makes them worth having.
Tell us what you needStart here
Not sure who handles it? Ask Pathvia.
Some business problems do not fit neatly into a category. You might need internet installed urgently, cameras at a temporary site, an office moved, confidential records destroyed, a printer configured and a new phone system organised. That is exactly why Pathvia exists.
We move in on the first and there is no internet yet.
Internet & ConnectivityTemporary connectivity now, permanent service coordinated behind it.
There are twelve archive boxes we are not allowed to just bin.
Secure Document DestructionOne off secure collection with a Certificate of Destruction.
The printer will not talk to the new computers.
IT & TechnologyRemote support first, on site if that is faster.
Our test and tag lapsed and we have an audit coming.
Compliance & Workplace ServicesWork booked in and the next round scheduled so it does not lapse again.
We need eyes on a site with no power and no internet.
Security & Site TechnologySolar and mobile connected cameras suited to temporary sites.
Half the team's first aid certificates expire next month.
First Aid & Workplace TrainingFirst aid and CPR run on site, so the whole team is done in one go.
Staff are already pasting notes into AI tools and nobody has set a rule.
AI for BusinessA written staff policy, the right tools set up, and training so it is used properly.
We are fitting out a new room and need it all working by opening day.
Office & Business SolutionsCabling, screens, Wi Fi and equipment coordinated to the date.
Why Pathvia
Four reasons businesses keep our number handy
One Point of Contact
Stop searching for a different supplier every time something needs doing.
Local Support
Deal with a local business that understands other local businesses.
Business Focused
Solutions that solve an operational problem rather than simply sell a product.
We Coordinate It
Even when specialist trades or providers are required, Pathvia can help coordinate the solution.
Secure document destruction
Confidential paperwork, destroyed and certified
Secure 240L bins, scheduled or one off collections, archive box destruction and a Certificate of Destruction for your compliance file.
- 240L secure destruction bins on site
- Weekly, fortnightly, monthly or on demand collections
- Archive boxes and one off office clean outs
- Certificates of Destruction supplied
Weekly
$79
+ GST per collection
Fortnightly
$89
+ GST per collection
Monthly
$99
+ GST per collection
On Demand
$139
+ GST per collection
Have a current shredding invoice? Ask us about our price beat offer.
Industries
Helping businesses like yours
Different sectors, same underlying need. Someone reliable to call when something operational has to be sorted.
Healthcare & Medical
IT, secure document destruction, connectivity, office technology and compliance support.
NDIS & Community Services
Property technology, connectivity, safety services, device support, utilities and operational solutions.
Professional Offices
IT support, Microsoft 365, shredding, phones, internet, printers and office technology.
Construction & Temporary Sites
Temporary internet, cameras, connectivity and site technology.
Retail & Hospitality
Connectivity, POS, Wi Fi, security technology and business support.
Community Organisations
Affordable technology, communications and practical business services.
Support
Business problems don't always happen Monday to Friday.
A medical practice opening Saturday morning, a retail counter that will not take payments, a site that needs cameras before the weekend. Pathvia can put responsive support arrangements in place, including weekend assistance and an agreed point of contact.
Support arrangements are set up to suit the business rather than sold as a fixed package. Tell us what would actually help and we will put something practical in writing.
How it usually works
- You call or send through what has happened
- We confirm what is involved and what it will cost
- Remote first where that is faster, on site when it is not
- You get told when it is done, not chased for an update
FAQ
Common questions
What does Pathvia actually do?
Pathvia provides and coordinates technology, connectivity, compliance and practical business services through one central point of contact.
Do I need to know which service I need?
No. Tell us what you are trying to achieve or what problem you have and we can help identify the right solution.
Do you only provide IT support?
No. IT is one part of Pathvia. Services also include secure document destruction, connectivity, security technology, workplace services, office solutions and other business support.
Do you work with small businesses?
Yes. Small and medium businesses are exactly who Pathvia is built for, including sole operators and community organisations.
Where is Pathvia based?
Port Macquarie, NSW. We work across the Mid North Coast, and remote services are available more broadly.
Need it sorted? Ask Pathvia.
Tell us what you are trying to achieve. If it is not something we deliver directly, we will help you work out who should.